Are you looking to delete your Cash App account? You can do it in two main ways, that is, through the Square contact page or on your phone. The process of deleting your account will vary depending on whether you are using an Android phone or the iPhone.
In this write-up, we are going to show you how to delete your Cash App account through either Android or iPhone. Read on.
How to Delete Cash App Account on Android?
If you have an Android device, you don’t need to delete your Cash App account any other way. Here is how the process works:
Step 1. In a web browser on your Android device, go to squ.re/cashhelp. This is to enable you to get in contact with the Cash App support team. You will have to request them to delete your Cash App account. Some of the common web browsers on Android devices include Chrome, Firefox and Internet (Samsung). Any of these can be used to deliver your request.
Step 2. Enter the email address or phone number you used to open your Cash App account.
Step 3. Tap on ‘Request Sign in Code’. This will be sent to you by the Cash App customer support team via email or SMS, depending on the information you provided.
Step 4. Enter the code and tap on ‘Sign-In’.
Step 5. Confirm your identity. Wait until you are prompted to select between ‘Debit Card’ and ‘Cash Card’. Choose the right option and enter the card number. In that simple and clear way, you will be able to confirm your identity. Only select Cash Card if Square/Cash App gave you one. If you have never requested for one, don’t bother.
Step 6. By following the instructions appearing in the screen, send a message to Cash App’s customer support team. Specify that you want to delete your Cash App account. Ensure the message contains your name in full, email address, and phone number. Customer support team will get in touch with you confirming the deletion or requesting additional information, where necessary.
How to delete Cash App Account on iPhone?
If you have an iPhone or iPad, you do not need to delete your Cash App account any other way. Here is how to delete a Cash App account on iPhone:
Step 1. Open the Cash App on iPhone. You will see it as a green icon that includes a white dollar sign.
Step 2. Cash the money out of your account. Do you have any money remaining in your Cash App account? Transfer it to your bank account before deleting your Cash App account. Cash out your Cash App account by following the steps below:
- Tap on ‘Cash & BTC’
- Tap on ‘Cash Out’
- Type the full account balance
- Tap on ‘Instant’ or ‘Standard’
- Select your bank
- Log into your account using the online banking information
- Select an account to which you want to transfer the money
- Tap on ‘Done’
Step 3. Tap on the icon resembling a person. It is a circular icon appearing in the upper, right corner. This will display the account menu.
Step 4. Scroll down the account menu and tap on ‘Cash Support’. Look at the options on the account menu. It is the second option from the bottom.
Step 5. Scroll down and tap on ‘Something Else’. Check the ‘Cash Support’ options. You will see it as the last option on the first page. Tapping on it will take you into the ‘Cash Support’ website.
Step 6. Tap on ‘Account Settings’. Right there on the ‘Cash Support’ web page, it appears as the last option.
Step 7. Tap on ‘Close my Cash App account’. You will see it right there at the ‘Account Settings’ options bottom.
Step 8. Tap on ‘Confirm Closing Account’. This is meant to confirm that you want to delete the Cash App account. This will sign you out of the Cash App. A confirmation will be sent to you through SMS or email as proof that your phone or email have been delinked from your account.
If you cannot delete your Cash App account through any of these methods, you can do it on a desktop using a web browser. The process is akin to that you would do on an android device.